Instakart Privacy Policy

Instakart respects your privacy and is committed to protecting the information you provide while using our application, website, and services.

1. Information We Collect

We may collect information such as your name, phone number, email address, delivery address, location information, order details, payment information, device information, and account activity.

2. How We Use Your Information

We may use your information to:

• Create and manage your account.
• Process and deliver your orders.
• Process payments and refunds.
• Provide customer support.
• Send order and service notifications.
• Improve our products and services.
• Prevent fraud and unauthorized activity.
• Provide relevant offers and promotions where permitted.
• Comply with applicable legal requirements.

3. Location Information

Location information may be used to identify service availability, provide delivery services, assist delivery partners with navigation, track orders, improve delivery operations, and provide location-based services where applicable.

4. Payment Information

Payments may be processed through authorized third-party payment providers. Instakart may not directly store complete payment-card information where payment processing is handled by such providers.

5. Information Sharing

We may share necessary information with sellers, delivery partners, payment providers, technology providers, customer-support providers, and other service providers required to provide our services.

We may also disclose information where required by law or to protect the rights, safety, and security of Instakart, our customers, sellers, delivery partners, or others.

6. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no online system can guarantee absolute security.

7. Communications

We may send transactional communications such as order confirmations, delivery updates, payment notifications, account alerts, and support messages. Promotional communications may be sent where permitted and may be managed according to available preferences.

8. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information by contacting Instakart through the available support channels.

10. Policy Updates

Instakart may update this Privacy Policy from time to time. Updated versions may be published through the application or website.

Last Updated: August 2026