Instakart Terms & Conditions

Welcome to Instakart. By accessing or using the Instakart application, website, or services, you agree to these Terms & Conditions.

1. Use of Instakart

Customers may use Instakart to browse products, place orders, make payments, receive deliveries, and use other services provided through the platform.

2. Account Information

Customers must provide accurate information when creating an account and are responsible for keeping their account credentials secure.

3. Product Information

Instakart aims to provide accurate product information, including names, descriptions, prices, images, and availability. Product information may be provided or managed by sellers and may change from time to time.

4. Prices

Product prices, discounts, delivery charges, service fees, taxes, and other applicable charges will be displayed during the ordering process. Prices may change without prior notice before an order is confirmed.

5. Orders

An order is considered confirmed only after the applicable confirmation process is completed. Instakart or the relevant seller may cancel or modify an order when necessary due to product unavailability, pricing errors, operational issues, suspected fraud, or other valid circumstances.

6. Payments

Customers must provide a valid payment method where required. Payments may be processed by third-party payment providers.

7. Delivery

Instakart will make reasonable efforts to deliver orders within the estimated delivery time. Actual delivery times may vary due to traffic, weather, demand, product availability, and other circumstances.

8. Returns & Refunds

Returns and refunds are subject to the Instakart Return & Refund Policy and any applicable product or seller-specific conditions.

9. Promotions

Promotional offers, coupons, referral rewards, loyalty points, and discounts may have additional eligibility requirements, limits, expiry dates, or other conditions.

10. Prohibited Use

Customers must not use Instakart for fraudulent activities, unauthorized transactions, abuse of promotions, manipulation of orders or reviews, or any unlawful purpose.

11. Intellectual Property

Instakart's trademarks, logos, designs, software, content, and other intellectual property are protected by applicable laws and may not be used without authorization.

12. Service Availability

Instakart may temporarily suspend or modify services for maintenance, technical reasons, operational requirements, or circumstances beyond reasonable control.

13. Limitation

To the extent permitted by applicable law, Instakart will not be responsible for losses caused by circumstances beyond its reasonable control, including third-party service interruptions, severe weather, traffic, or other operational disruptions.

14. Changes to Terms

Instakart may update these Terms & Conditions from time to time. Continued use of the platform after an update constitutes acceptance of the updated terms.

15. Contact

For questions or support, customers may contact Instakart through the customer-support channels provided in the application or website.

Last Updated: August 2026